Terms & Conditions

Last Updated: October 5, 2026

Welcome to SinkDoctor.com, the website of Sink Doctor, LLC (“Sink Doctor,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of SinkDoctor.com and any purchases you make through the Website.

By accessing or using the Website, creating an account, submitting an order, or purchasing products through the Website, you agree to these Terms. If you do not agree to these Terms, please do not use the Website.

1. Use of the Website

You may use SinkDoctor.com for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to the Website or its systems
• Interfere with the operation or security of the Website
• Use automated systems to scrape, copy, or collect Website content without our permission
• Misrepresent your identity or affiliation
• Upload or transmit malicious software or other harmful material
• Use the Website in a manner that could damage, disable, overburden, or impair the Website

Sink Doctor reserves the right to restrict or terminate access to the Website when we reasonably believe these Terms have been violated or when necessary to protect our Website, business, customers, or others.

2. Products and Product Information

Sink Doctor sells kitchen and bathroom products, including sinks, faucets, tubs, toilets, and related products.

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, specifications, colors, finishes, availability information, and pricing.

However, product images and colors may appear differently depending on your device or display. Product specifications, dimensions, finishes, packaging, and other details may change without notice.

We do not guarantee that every product description, photograph, specification, or other Website content is complete, current, or error-free.

If a product is listed with an incorrect price, description, specification, or availability status, we reserve the right to correct the error.

3. Pricing and Availability

All prices displayed on the Website are subject to change without notice.

Products are offered subject to availability. The appearance of a product on the Website does not guarantee that the product is currently available or that it will remain available.

We reserve the right to discontinue products, limit quantities, correct pricing errors, or modify product offerings at any time.

Applicable sales tax, shipping charges, and other fees may be added to your order where required.

4. Orders and Order Acceptance

When you submit an order through SinkDoctor.com, you are making an offer to purchase the products in your order.

An order confirmation or acknowledgment does not necessarily mean that Sink Doctor has accepted your order.

We reserve the right to accept, reject, cancel, or limit an order for any reason permitted by law, including:

• Product availability
• Pricing or product-information errors
• Suspected fraud or unauthorized activity
• Shipping limitations
• Quantity restrictions
• Errors in the order
• Other circumstances that prevent us from reasonably fulfilling the order

If we cancel an order after payment has been received, we will provide an appropriate refund for the amount charged for the canceled order.

5. Payment

You agree to provide accurate and complete payment and billing information when placing an order.

Payment must be received or authorized before an order can be processed.

Payments may be processed by third-party payment providers. By submitting payment information, you authorize the applicable payment provider to process the transaction.

Sink Doctor reserves the right to verify payment information and to take reasonable steps to prevent fraudulent or unauthorized transactions.

6. Shipping and Delivery

Shipping options, costs, and estimated delivery times will be presented during the ordering process when available.

Delivery dates and shipping times are estimates and are not guaranteed unless expressly stated otherwise.

Sink Doctor is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, transportation disruptions, labor disruptions, or other unforeseen circumstances.

Customers are responsible for providing an accurate shipping address and appropriate delivery information.

For large, heavy, fragile, or oversized products, special delivery requirements may apply.

7. Inspect Your Shipment

Because many of our products are large, heavy, or fragile, customers should inspect shipments promptly upon delivery.

If a product appears damaged, please document the condition of the packaging and product with photographs and contact Sink Doctor as soon as possible.

Damage claims and return requests are subject to the procedures and timeframes contained in our Return Policy.

8. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are governed by Sink Doctor's Return Policy, which is incorporated into these Terms by reference.

Please review the Return Policy before placing an order.

Certain products may be subject to additional restrictions, including special-order, custom, clearance, used, installed, or otherwise non-returnable products where permitted by law and disclosed at the time of purchase.

Nothing in these Terms limits any rights you may have under applicable law.

9. Special Orders and Non-Standard Products

Certain products may be specially ordered, customized, discontinued, or obtained specifically for a customer.

Special-order or non-standard products may be subject to different cancellation, return, refund, or restocking terms.

Any such restrictions will be communicated to you when applicable.

10. Trade, Contractor, and Bulk Purchases

Sink Doctor may offer products, pricing, or services to contractors, builders, designers, fabricators, businesses, and other trade customers.

Any trade account, wholesale pricing, bulk pricing, or special purchasing arrangement may be subject to additional terms or approval.

Unless otherwise agreed in writing, purchases made through the standard Website checkout are subject to the prices and terms displayed at the time of purchase.

11. Product Installation and Professional Advice

Sink Doctor sells products for use in kitchen and bathroom projects but does not provide professional plumbing, electrical, construction, engineering, or installation services through the Website unless expressly stated.

Product dimensions, specifications, installation requirements, and compatibility should be reviewed before purchase.

Customers are responsible for determining whether a product is appropriate for their particular installation and for obtaining qualified professional advice when necessary.

Sink Doctor is not responsible for installation errors, improper installation, modifications, or failure to follow manufacturer installation instructions.

12. Manufacturer Warranties

Certain products may be covered by a manufacturer's warranty.

Where applicable, warranty coverage is provided by the manufacturer and is subject to the manufacturer's terms and conditions.

Sink Doctor does not create or extend a manufacturer's warranty unless expressly stated in writing.

13. Intellectual Property

All content on SinkDoctor.com, including text, photographs, graphics, logos, product images, trademarks, designs, and other materials, is owned by or licensed to Sink Doctor, LLC or its respective owners and is protected by applicable intellectual-property laws.

You may view and use Website content for your personal or legitimate business use in connection with purchasing or evaluating Sink Doctor products.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit Website content without our prior written permission, except as permitted by law.

14. User-Submitted Information

If you submit reviews, testimonials, photographs, comments, questions, or other content to Sink Doctor, you represent that you have the right to provide that content and that it does not violate the rights of another person or entity.

By submitting content, you grant Sink Doctor a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, and distribute that content in connection with our business and marketing, subject to applicable law.

Sink Doctor reserves the right to remove or decline to publish submitted content.

15. Third-Party Links

The Website may contain links to third-party websites or services.

These links are provided for convenience. Sink Doctor does not control and is not responsible for the content, availability, security, or practices of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, SinkDoctor.com and its content are provided on an “as is” and “as available” basis.

Sink Doctor does not warrant that:

• The Website will always be available or uninterrupted
• The Website will be error-free
• Website content will always be accurate or complete
• Products will always be available
• The Website will be free from viruses or other harmful components

Except as expressly provided in writing or required by applicable law, Sink Doctor disclaims warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes or limits warranties or rights that cannot legally be excluded or limited.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Sink Doctor, its owners, employees, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of the Website or purchase or use of products, including loss of profits, revenue, business, data, or goodwill.

To the fullest extent permitted by law, Sink Doctor's total liability arising from a particular purchase or transaction will not exceed the amount you actually paid to Sink Doctor for the product or service giving rise to the claim.

This limitation does not apply where prohibited by applicable law or to liability that cannot legally be limited.

18. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Sink Doctor, LLC and its owners, employees, affiliates, suppliers, and service providers from claims, damages, losses, liabilities, costs, and expenses arising out of your unlawful use of the Website, violation of these Terms, or violation of the rights of another person or entity.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Ohio, without regard to conflict-of-law principles, except to the extent that applicable law requires otherwise.

Any dispute arising out of or relating to these Terms or your use of the Website shall be subject to the applicable courts located in Ohio, unless applicable law requires otherwise.

20. Changes to These Terms

Sink Doctor may update or modify these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.

22. Entire Agreement

These Terms, together with the Privacy Policy, Return Policy, and any other policies or terms expressly incorporated into these Terms, constitute the agreement between you and Sink Doctor regarding your use of the Website and supersede prior or contemporaneous understandings concerning the same subject matter, except where a separate written agreement applies.

23. Contact Information

If you have questions about these Terms or your order, please contact us: